By using our website, booking classes, or participating in any services provided by Pilates Lab Varna, you agree to the following terms and conditions.
1. General
• These Terms of Service apply to all services, memberships, classes, bookings, and agreements offered by Pilates Lab Varna, located at g.k. Kaysieva Gradina zh.k. Vladislav Varnenchik 260, 9023 Varna, Bulgaria.
• By booking a class, purchasing a membership, or using our services, the client agrees to these terms.
• Pilates Lab Varna reserves the right to modify these terms at any time. The most current version will always be available on the website.
2. Services
• Pilates Lab Varna offers Pilates classes, including Reformer Pilates and other related wellness activities.
• Classes are provided according to the current schedule. Pilates Lab Varna reserves the right to modify the schedule, instructors, class content, or class availability when necessary.
• Participation in classes is personal and cannot be transferred to another person.
3. Memberships, Credits and Billing
• Pilates Lab Varna may offer memberships, packages, or credit systems for class participation.
• One credit equals participation in one class unless otherwise specified.
• Credits and memberships are personal and non-transferable.
Validity of credits:
• Credits are only valid within the defined validity period stated at the time of purchase.
• Unused credits expire automatically after the validity period.
• Credits cannot be exchanged for money and cannot be transferred to another account unless explicitly permitted.
4. Payment
• Payments for memberships, packages, or classes must be made through the available payment methods offered by Pilates Lab Varna.
• Depending on the type of membership, payments may be charged automatically or paid upfront.
• If a payment cannot be processed or remains unpaid, Pilates Lab Varna reserves the right to suspend access to classes or services until payment is completed.
5. Duration and Cancellation of Memberships
• Membership conditions, including minimum duration and cancellation terms, may vary depending on the specific membership purchased.
• If a minimum term applies, cancellation is only possible after that period unless otherwise agreed.
• Cancellations must be submitted in writing via email or through the designated booking system.
• Fees that have already been paid are generally non-refundable unless required by law.
6. Classes, Reservations and Missed Classes
• Classes must be booked in advance through the booking or reservation system.
• A reserved class may be cancelled free of charge up to 24 hours before the start of the class.
• If a cancellation occurs within 24 hours before the class or if a participant does not show up, the credit for that class will be considered used.
• Missed classes do not entitle the participant to refunds, additional credits, or extensions.
• Pilates Lab Varna does not distinguish between missed classes due to illness, travel, or other personal circumstances unless agreed otherwise in writing.
• In case of repeated no-shows, Pilates Lab Varna reserves the right to temporarily restrict booking access.
7. Price Changes
• Pilates Lab Varna reserves the right to change prices for memberships, packages, or services.
• Any price changes will be communicated in advance when applicable.
• Updated prices will apply to future purchases or billing cycles.
• If a client does not agree with a price change, they may cancel their membership in accordance with the applicable cancellation terms.
8. Health and Personal Responsibility
• Participation in classes at Pilates Lab Varna is entirely at the participant’s own risk.
• Participants confirm that they are physically and mentally capable of taking part in the classes.
• Any injuries, pregnancy, or medical conditions should be communicated to the instructor prior to participation.
• Pilates Lab Varna is not liable for injuries, accidents, loss of personal belongings, or damages unless caused by gross negligence or intentional misconduct.
9. Conduct and Studio Rules
• Participants are expected to behave respectfully toward other clients, instructors, and studio equipment.
• Pilates Lab Varna reserves the right to refuse service or deny access to participants who behave inappropriately, without the right to a refund.
10. Force Majeure
• In the event of circumstances beyond our control, including instructor illness, technical issues, or government restrictions, Pilates Lab Varna reserves the right to cancel or modify classes.
• Such circumstances do not automatically entitle participants to refunds.
11. Privacy
• Pilates Lab Varna processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
• For more information, please refer to the Privacy Policy available on our website.
12. Applicable Law
• These Terms of Service are governed by the laws of the Republic of Bulgaria.
• Any disputes arising from these terms or the use of services provided by Pilates Lab Varna shall be submitted to the competent courts in Bulgaria.
Contact
Pilates Lab Varna
g.k. Kaysieva Gradina zh.k.
Vladislav Varnenchik 260
9023 Varna
Bulgaria
Phone: +359 88 801 36 93
Email: contact@pilateslabvarna.com